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Microchipping FAQ

This section will include many commonly asked questions and simple straightforward answers.

What does it cost to be in the Register?
My pet is already microchipped, can I still enter my pet in the Companion Animal Register?
My dog is already microchipped and is registered with my local council. Do I still need to register on the new Zealand companion animal register?
What are microchips?
Does the process hurt?
What are your hours of operation?
What will it cost to recover my pet when it is lost?
What are your terms and conditions?
How can I update my contact details?
If my pet is in the New Zealand Companion Animal Register, do I need to register my dog with my local council?
Where can I get my animal microchipped?
What do I do if I have lost my pet?
What do I do if I have found an animal?
Can I microchip my own animal and enter it into the database?
Can I register other types of animals in the Companion Animal Register?
 
What does it cost to be in the Register?
There is a one-off registration fee of $15, inclusive of GST. This fee is for the life of the animal. This is paid to your vet at time of implantation/verification along with the cost of the microchip, the cost of the implant and /or the administration fees charged by your vet, spca or implanter. The total cost may vary so ask your vet or implanter for more information and pricing.
My pet is already microchipped, can I still enter my pet in the Companion Animal Register?
Absolutely! Either visit your vet and ask them to complete the forms on your behalf, or call Animal Register Limited on 0800 LOST PET and we can explain the process of registration. You will be required to provide proof of ownership and proof of microchip BEFORE your records will be entered.
My dog is already microchipped and is registered with my local council. Do I still need to register on the New Zealand companion animal register?
Yes you do. The National Database that local councils (Territorial Authorities) use was intended for dog control purposes and was never designed for the retrieval of lost pets. The New Zealand Companion Animal Register is designed specifically to make the recovery of lost pets easier by ensuring that anyone can quickly check to see that your microchip number is on the database and important agencies involved with lost and or injured pets can access the database quickly and efficiently to search for that animal's owners and carers. Importantly the register has been established by organisations deeply interested in Animal Welfare. Funds received from your registration fee will be used and reinvested in projects to help animals particularly in the area of animal welfare.
What are microchips?
Microchips are a small device about the size of a grain of rice. The microchip is implanted in the soft scruff of the neck. The microchip has a unique number that can be read by a special reader, similar to a barcode reader. This number is stored in our register with your contact details.
Does the process hurt?

Placing a microchip is a common procedure and safe for your animal. We strongly recommend that your animal is microchipped by a Vet or someone experienced in the procedure to ensure the microchip is located properly.

What are your hours of operation?
Our web site is available 24/7 and this allows authorised agents to search and recover owner details at any time, as well as allowing owners to update details online at any time as well. We also have our 0800 LOST PET support number which is manned 8:30am and 5:00pm Monday to Friday (excluding holidays). Messages can be left on the 0800 number outside of these hours. You can also email Animal Register Limited at info@animalregister.co.nz and will receive a reply within 1 working day.
What will it cost to recover my pet when it is lost?
There is no charge for the release of details in the New Zealand Companion Animal Register. All such use is covered by the initial registration fee.
What are your terms and conditions?
Copies of our terms and conditions, privacy policy and liability limitation are available on this web site. We encourage you to read these and email any questions.
How can I update my contact details?
If your email details are on your registration then you can request online access to your records to allow you to update them for no charge. Alternatively you can contact Animal Register Limited and arrange to update your details manually. If you request a manual update a small administration fee may be payable.
If my pet is in the New Zealand Companion Animal Register, do I need to register my dog with my local council?
Definitely. Dog registration with your local council is a completely different thing to our animal repatriation database.
Where can I get my animal microchipped?
Microchipping can be done by any Vet, Vet Clinic, SPCA as well as some breeders and other animal welfare organisations. Click here to see a list of New Zealand vets and SPCA's to find the one nearest you.
What do I do if I have lost my pet?
There are a number of steps you can take when you have lost your pet. Please click here for some helpful steps, as well as our lost pet posters. If your animal is found and taken to a vet, SPCA or pound it will be scanned and the microchip can be searched on our database.
What do I do if I have found an animal?
Contact your local SPCA or Pound and arrange for the animal to be collected. There should be no fee for this service. You can also report the pet found on petsonthenet.co.nz.
Can I microchip my own animal and enter it into the database?
The Companion Animal Register only accepts registrations from approved animal entry officers. These are normally Vet Clinics and SPCA's. Some breeders are also approved officers, but it is not anticipated individual owners will be. Any individual would need to take their animal to an approved officer so the microchip number can be verified and the approved form completed.
Can I register other types of animals in the Companion Animal Register?
The register will accept registration of a variety of animals into the database. This may include Birds, Cows, Deer, Emu, Goats, Horses, Llamas, Alpacas, Ostrich's, Rabbits, Guinea Pigs, Sheep as well as Cats and Dogs.
Email: info@animalregister.co.nz Freephone: 0800 LOSTPET for more contact details click here privacy policy - disclaimer - terms and conditions